Nest has announced the end of support for Nest Learning Thermostats (1st and 2nd gen). Your thermostat will no longer connect to or work in the Google Nest app or Google Home app starting on October 25, 2025.
Users of the affected devices received an email notification with an offer. If not, please contact Google Support.
- Nest Learning Thermostat (1st gen, 2011)
- Nest Learning Thermostat (2nd gen, 2012)
- Nest Learning Thermostat (2nd gen, Europe version, 2014)
What this means for you:
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Starting October 25, 2025, your device will be unpaired and removed from your Nest app or Home app. This also removes third-party assistants and other connected or cloud-based features like Home/Away Assist and multi-device Eco mode control. Nest Protects will also disconnect from the thermostat and emergency shut off will no longer run. In addition, you won't be able to:
- Check the status of your thermostat in the Nest or Home app.
- Remotely control the device.
- Receive notifications.
- Change settings from your phone or tablet.
- You can still continue to control your thermostat directly on your device to:
- Manage auto-schedule settings. The pre-set schedules will continue to work uninterrupted. For more info, refer to Check and manage auto-schedule settings.
- Switch between temperature modes. To learn more, refer to Nest thermostat temperature modes.
- Access all other features and settings available on the thermostat itself.
- The devices will no longer receive software or security updates, which may lead to decreased performance with continued use. They will continue to report logs for issue diagnostics.
- On the device, the connection status may be shown as "None" or "Connected" after unpairing.
- Eligible EU Nest users will receive an email with a 50% discount to purchase the latest tado° thermostat.
To tell if your thermostat is impacted, refer to How to tell which Nest thermostat you have or Log into Your Devices to check your devices.
You can also confirm the model, serial number, software version, and other details in the Nest app or Home app. Follow the in-app instructions in Nest thermostat information menu.
Get support for your thermostat
Depending on the number of impacted thermostats per home, you’ll receive a unique promo link to avail the latest tado° thermostat. This offer is valid until November 30, 2025.
Regardless of the number of devices redeemed, each promo code is limited to a single use. If you're eligible and need more than 3 devices, reach out to Google Support.
Multiple thermostats in one home
If you have:
- One thermostat, you can get one discounted tado° thermostat.
- 2 thermostats, you can get up to 2 discounted tado° thermostats.
- 3 or more thermostats, you can get up to 3 discounted tado° thermostats.
If you have questions or concerns, get answers in our Thermostat help center, or ask other Thermostat owners in the Google Nest Community. You can also contact our support team for issues not covered by our online resources.