Hi @ayyazahmad , thanks for reaching out.
Would you be able to share more details regarding the error, possibly the error log and stack trace, that would be really helpful.
Kind regards
Plugin Author
Imants
(@0aksmith)
@ayyazahmad Im really sorry to hear that!
Due to the nature of our plugin, unfortunately there might multiple reasons why the site has crashed.
As requested above, any debug or error log information will be very useful to better asses the situation and understand if its an issue with our implementation or perhaps something in the active snippets.
Additionally you can also try troubleshooting the site using the Safe Mode, with one of methods listed here: https://codesnippets.pro/doc/help-my-site-broke-how-can-i-fix-it/ or you can delete this file: wp-content/code-snippets/flat-files-enabled.flag, which will turn off the file-based execution mode.
To avoid sharing any logs publicly, feel free to join our Discord: https://discord.gg/pnXdSPDC or write us directly to team[at]codesnippets.pro
Dear @0aksmith ,
Thank you for your detailed reply and suggestions. I appreciate your concern and the information provided.
I was unable to collect error log details when the issue occurred, as enabling file-based execution mode broke my site. Rolling back to the previous version was the only solution that worked. After receiving your email, I searched for the wp-content/code-snippets/flat-files-enabled.flag file but couldn’t find it.
I then updated the plugin to the latest version, and it now works without issue, showing “Enable file-based execution disabled” in the settings.
Thank you again for your assistance.
