First Horizon Bank reposted this
The way we build trust with our clients is evolving as their needs and expectations change. I recently sat down with Plaid to share how First Horizon Bank is expanding and enhancing our digital channels to better meet our clients where they are. We discussed how digital has become a cornerstone of trust and why things like personalization and clarity are now just as critical as security. We also touched on how we are bringing the best of both worlds by combining the scale of a national institution with the relationships and understanding of a community bank. Check out the full interview: https://lnkd.in/gHsy7EwX #DigitalTransformation #CX #BankingInnovation #OpenBanking