Toho Water Authority’s cover photo
Toho Water Authority

Toho Water Authority

Utilities

Kissimmee, FL 3,506 followers

Water. Community. Life.

About us

Toho Water Authority was established in 2003 by a special act of the Florida legislature and provides a full range of water, wastewater and reclaimed water services to its customers. Toho currently serves approximately 470,000 residential and commercial customers in Kissimmee, St. Cloud, Poinciana and unincorporated areas of Osceola, Orange and Polk counties. Toho operates 15 water treatment plants which treat raw water and make it safe for drinking. In addition, Toho operates 4 booster stations which move and pressurize already treated water. Toho’s water facilities currently rely exclusively on groundwater derived from the upper Floridan aquifer. Raw water supply wells currently pump an average of 52 million gallons per day (MGD) to the water treatment plants located throughout the service area. Potable water is distributed through 2,877 miles of pipe ranging from 2"-30". Toho’s wastewater facilities include nine water reclamation facilities (WRF), sewage collection facilities, and wastewater effluent disposal facilities. The water reclamation facilities operate independently for set geographic areas throughout the service area. Wastewater is delivered to the various WRFs through a network of 2,602 miles of collection and transmission system piping with 637 lift stations. The highly treated reclaimed water produced by the WRFs is distributed through 1,233 miles of reclaimed water distribution mains and used for irrigation customers or routed to the system’s rapid infiltration basins (RIBs) to recharge the groundwater. The waste solids from the treatment process, termed bio-solids, are processed by a third party to produce a soil supplement/fertilizer that is beneficially used on agricultural lands.

Website
http://www.tohowater.com
Industry
Utilities
Company size
501-1,000 employees
Headquarters
Kissimmee, FL
Type
Government Agency
Founded
2003

Locations

Employees at Toho Water Authority

Updates

  • Today, and every day, Toho Water Authority stands in deep appreciation for the brave men and women who have served our nation with honor and courage. Your selflessness and dedication protect the freedoms that strengthen our communities. We are especially proud to recognize and thank the many Veterans who are part of the Toho family. Your leadership, work ethic and spirit of service inspire us daily and reflect the very best of who we strive to be as an organization.

    • A graphic containing an American flag background with text thanking veterans and a date of 11/11/25, featuring saluting soldier silhouettes. The Toho is located at bottom left.
  • We’re hiring! Toho is looking for a Human Resources Supervisor, a high-impact, people-centered leader who blends strategic vision with hands-on execution. In this role, you’ll lead and empower a team of HR professionals, strengthen Toho’s position as an employer of choice, and drive initiatives that elevate recruitment, engagement, and workforce development. If you’re passionate about shaping a positive employee experience, building strong teams, and helping people feel valued, supported, and inspired to grow, we want to hear from you! For more information, visit our Career Opportunities page at https://ow.ly/gc9m50XkhcY

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  • It's #TeamMemberTuesday and today we are proud to highlight Angela, Chief Treatment Operator at Toho. Angela plays a vital role in supporting Toho’s reclaimed water systems. She ensures equipment is operating properly and collaborates across multiple departments to troubleshoot issues and coordinate timely solutions. Angela also manages the rotation of our rapid infiltration basins (RIBs) and oversees the sampling of 65 ground monitoring wells. Her technical expertise and leadership help keep our reclaimed water systems running efficiently. We are grateful for Angela's continued dedication and contributions to Toho!

  • Last week's Intern Pursuit at the University of Central Florida reinforced why investing in the next generation of communications professionals matters. Thanks to Quotes the Ad/PR Club at UCF for creating a platform where emerging professionals can connect, learn, and showcase their potential. As we search for our next fantastic four interns to join Toho's Public Relations and Communications team this spring and summer, the caliber of talent we met was exceptional. The standout moment? Watching our current interns become the storytellers. Their candid accounts of growth, challenges, and wins resonated with prospective applicants in many ways. If you are a junior or senior with a focus on public relations and communications, apply now at https://lnkd.in/eF5xVzHh.

    • Two Toho interns smile and hold a framed QR code while standing at a booth at a career and internship fair.
    • An intern in professional attire talks with an attendee at a busy career & internship fair.
    • A student speaks with an intern at the Toho booth during career and internship fair, with informational materials on the table.
    • One Toho intern talks with two attendees at booth.
  • As #CustomerServiceWeek concludes, Toho would like to express our sincere gratitude to the exceptional customer service professionals across all of our departments. Their unwavering dedication and commitment play a vital role in ensuring that our customers receive outstanding service at every touchpoint. We thank them for their continued excellence and for upholding the high standards that define our utility.

    • A photo of a group of men and women representing customer service from departments around Toho. They are standing on the stairs. At the top and bottom of the photo are blue, green, and purple waves. In the top waves are the words "Customer Service Week, October 6 through October 10". The Toho logo is located at the bottom left.
  • Toho celebrates #CustomerServiceWeek! We take time to recognize and appreciate the dedication of our Customer Service professionals. From our call center and dispatch teams to billing, collections and field service technicians, each plays a vital role in delivering reliable, responsive service to our customers. Their commitment, professionalism and hard work are what make Toho shine. We thank them for all that they do to support our mission and serve our community!

    • A graphic showing five Toho team members with the words at the top reading "Customer Service Week" in white against a blue back ground. Other words included in green are "October 6 though October 10." The Toho logo is at bottom left inside a swirl of green, purple and blue that span across the bottom.  Words located in the swirl in white include "Toho celebrates our Customer Service professionals!"
  • We’re hiring! Toho is looking for a Development Specialist to be a point of contact for the public, coordinate with city and county departments and lead efforts on plan reviews, permit applications and shop drawings. If you're highly organized, excel at multitasking and deliver top-tier customer service, we want to hear from you! For more information, visit our Career Opportunities page at https://ow.ly/bpKL50X2rxi

    • A graphic composed of four photos including Toho team members and the Toho administration building. The graphic includes information for a Development Specialist with a salary range of $51,625.60 to $78,769.60 annually.

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