Over half of employees don’t strongly agree that they know what’s expected of them at work. That’s not just a communication gap — that’s the first step of engagement. This question anchors the base of the Q12 pyramid in clarity. When employees understand what’s expected, they can focus their efforts, take ownership and deliver on what matters most. Clear expectations fuel engagement — and engaged teams consistently perform better. Learn more: https://lnkd.in/gGUH9zA6
Clear expectations are powerful when paired with shared reflection. That’s when coordination becomes learning.
This isn't just about job descriptions, it's about expectation setting and continuous feedback!
Absolutely agree! Clarity is the foundation of engagement. When leaders take the time to align on expectations, they’re not just setting goals, they’re building trust and focus. It’s amazing how much performance and accountability improve when everyone knows what “great” looks like and how their work contributes to the bigger picture.
I’ve had a few roles recently like this! The employer didn’t know what was expected of me - so how could I
It should really not be that difficult to fix…
This is such an underrated insight. Clarity and communication form the foundation of trust. When employees know what’s expected, they can make decisions faster, own outcomes, and collaborate more effectively.
It sounds basic but it's not. When you invest quality tiene with your people then results turn doble....🚀🚀🚀
I agree, Gallup, that the importance of this engagement element can't be understated. One of my favorite suggestions for teams is to encourage employees to learn what their colleagues do as a way to better understand their own roles. Clarity around one’s own expectations comes into focus when people understand each other’s work. It helps employees see where their contributions fit, reduces inefficiencies, and strengthens quality standards. And when they observe peers who are dedicated to excellence (hello, Q9), employees gain insight into both expectations and the quality standard that defines success.
HR Project Manager & Employee Retention SME
1wIt's an alarming, yet not surprising statistic. This underscores the important role that managers play in 'driving' the employee experience (namely performance). When managers communicate clear expectations upfront, then their staff will aim to meet those standards accordingly. Thanks for posting, Gallup! #Performance #PerformanceManagement #EmployeeExperience #Managers