Trust is not something you have, but something you do. 6 proven ways to build unshakeable trust with your team, TODAY: (Sample situations and scripts are included) 1. Say what you do. Minimize surprises. ➜Why: Consistency in communication ensures everyone is on the same page, reducing uncertainties and building reliability. ➜Situation: After a meeting, promptly send out a summary of what was agreed upon, including the next steps, owners, and deadlines. ➜Script: "Thank you for the productive meeting. As discussed, here are our next steps with respective owners and deadlines. Please review and let me know if any clarifications are needed." 2. Do what you say. Deliver on commitments. ➜Why: Keeping your word demonstrates dependability and earns you respect and trust. ➜Situation: Regularly update stakeholders on the project's progress. Send out a report showing the project is on track, and proactively communicate any potential risks. ➜Script: "Here's the latest project update. We're on track with our milestones. I've also identified some potential risks and our mitigation strategies." 3. Extend the bridge of trust. Assume good intent. ➜Why: Trust grows in a culture of understanding and empathy. Giving others the benefit of the doubt fosters a supportive and trusting environment. ➜Situation: If a team member misses an important meeting, approach them with concern and understanding instead of jumping to conclusions. ➜Script: "I noticed you weren’t at today’s meeting, [Name]. I hope everything is okay. We discussed [key topics]. Let me know if you need a recap or if there's anything you want to discuss or add." 4. Be transparent in communication, decision-making, and admitting mistakes. ➜Why: Honesty in sharing information and rationale behind decisions strengthens trust. ➜Situation: Be clear about the reasoning behind key decisions, especially in high-stakes situations. ➜Script: "I want everyone to understand why we made this decision. Here are the factors we considered and how they align with our objectives..." 5. Champion inclusivity. Engage and value all voices. ➜Why: Inclusivity ensures a sense of belonging and respect, which is foundational for trust. ➜Situation: Encourage diverse viewpoints in team discussions, ensuring everyone feels their input is valued and heard. ➜Script: Example Script: "I'd really like to hear your thoughts on this, [Name]. Your perspective is important to our team." 6. Be generous. Care for others. ➜Why: Offering support and resources to others without expecting anything in return cultivates a culture of mutual trust and respect. ➜Situation: Proactively offer assistance or share insights to help your colleagues. ➜Script: "I see you’re working on [project/task]. I have some resources from a similar project I worked on that might be helpful for you." PS: Trust Is Hard-Earned, Easily Lost, Difficult To Reestablish...Yet Absolutely Foundational. Image Credit: BetterUp . com
Building A Fundraising Committee
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Trust doesn't come from your accomplishments. It comes from quiet moves like these: For years I thought I needed more experience, achievements, and wins to earn trust. But real trust isn't built through credentials. It's earned in small moments, consistent choices, and subtle behaviors that others notice - even when you think they don't. Here are 15 quiet moves that instantly build trust 👇🏼 1. You close open loops, catching details others miss ↳ Send 3-bullet wrap-ups after meetings. Reliability builds. 2. You name tension before it gets worse ↳ Name what you sense: "The energy feels different today" 3. You speak softly in tense moments ↳ Lower your tone slightly when making key points. Watch others lean in. 4. You stay calm when others panic, leading with stillness ↳ Take three slow breaths before responding. Let your calm spread. 5. You make space for quiet voices ↳ Ask "What perspective haven't we heard yet?", then wait. 6. You remember and reference what others share ↳ Keep a Key Details note for each relationship in your phone. 7. You replace "but" with "and" to keep doors open ↳ Practice "I hear you, and here's what's possible" 8. You show up early with presence and intention ↳ Close laptop, turn phone face down 2 minutes before others arrive. 9. You speak up for absent team members ↳ Start with "X made an important point about this last week" 10. You turn complaints into possibility ↳ Replace "That won't work" with "Let's experiment with..." 11. You build in space for what really matters ↳ Block 10 min buffers between meetings. Others will follow. 12. You keep small promises to build trust bit by bit ↳ Keep a "promises made" note in your phone. Track follow-through. 13. You protect everyone's time, not just your own ↳ End every meeting 5 minutes early. Set the standard. 14. You ask questions before jumping to fixes ↳ Lead with "What have you tried so far?" before suggesting solutions. 15. You share credit for wins and own responsibility for misses ↳ Use "we" for successes, "I" for challenges. Watch trust grow. Your presence speaks louder than your resume. Trust is earned in these quiet moments. Which move will you practice first? Share below 👇🏼 -- ♻️ Repost to help your network build authentic trust without the struggle 🔔 Follow me Dr. Carolyn Frost for more strategies on leading with quiet impact
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𝗬𝗼𝘂𝗿 𝗯𝗼𝗮𝗿𝗱 𝗶𝘀𝗻’𝘁 𝗱𝗼𝗱𝗴𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗳𝘂𝗻𝗱𝗿𝗮𝗶𝘀𝗶𝗻𝗴 𝗿𝗲𝗾𝘂𝗲𝘀𝘁𝘀. 𝗧𝗵𝗲𝘆’𝗿𝗲 𝗱𝗼𝗱𝗴𝗶𝗻𝗴 𝘄𝗵𝗮𝘁 𝘁𝗵𝗲𝘆 𝘁𝗵𝗶𝗻𝗸 𝗳𝘂𝗻𝗱𝗿𝗮𝗶𝘀𝗶𝗻𝗴 𝗶𝘀. For many nonprofit board members, the idea of “reaching out to their network” triggers discomfort. Not because they don’t believe in the mission - but because, to them: Outreach = Asking friends for money. But what most organizations need first from their board is not a donation request. It’s an introduction. ➡️ A quick conversation to share why they’re excited about the mission. ➡️ A pulse check to see if the contact might be interested in learning more. ➡️ And if there’s a spark, a warm handoff to the right staff person - major gifts, development, or corporate partnerships - to take it from there. Here’s how fundraisers can make this work: 🔹 𝗥𝗲𝗳𝗿𝗮𝗺𝗲 𝘁𝗵𝗲 𝗮𝘀𝗸: Don’t say, “Can you ask your contact for a gift?” Instead: “Would you be willing to share what excites you about our mission and see if they'd like to meet our team?” 🔹𝗣𝗿𝗼𝘃𝗶𝗱𝗲 𝗰𝗼𝗻𝘁𝗲𝘅𝘁: Share 1–2 sentences board members can use. Make it conversational, not canned. (“I’ve gotten involved with an organization doing incredible work in [area]. Thought it might be worth a quick intro if it sparks your interest.”) 🔹 𝗠𝗮𝗸𝗲 𝗶𝘁 𝗹𝗼𝘄-𝗽𝗿𝗲𝘀𝘀𝘂𝗿𝗲: Emphasize that the goal is exploration, not solicitation. Let the development team guide the next steps, when appropriate. 🔹 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁 𝘁𝗵𝗲 𝗿𝗶𝗽𝗽𝗹𝗲 𝗲𝗳𝗳𝗲𝗰𝘁: A simple intro can unlock significant support - not just financial, but connections, visibility, and community impact. At the end of the day, board members joined because they care. Helping them see that introductions are an extension of their passion - not a pitch - can put them at ease. What’s worked for you in encouraging board engagement in donor or partner outreach? #fundraising #nonprofits #nonprofitboards P.S. An exercise I just went through with one of my clients, after we identified potentially aligned businesses to reach out to, was to research the board of directors for each of those companies and compile a list of names and bios that the Executive Director could share with the nonprofit board simply to see if there were any connections.
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Trust is built through actions, not words! Trust is at the heart of any effective leadership style. I’ve found that it can make or break a team's performance, morale and overall success. Today, I want to share some insights on building and maintaining trust within your team, based on my 20+ years of experience in leadership roles. Transparency is Key: Share important updates, both good and bad. If something isn't going well, it’s better to let your team know rather than keeping them in the dark. People appreciate honesty. Open-Door Policy: Make sure you're approachable. If team members feel they can come to you with any problems or suggestions, you’re on the right track. Be Consistent: Try to treat everyone fairly and keep your promises. If people know what to expect from you, they're more likely to trust you. Acknowledge Mistakes: We're all human... we all make mistakes. Owning up to them shows maturity and reliability, two qualities that help build trust. Provide Feedback: Positive or constructive, feedback helps team members know where they stand and how they can improve. It's a two-way street... encourage them to provide you with feedback too. Tip: Always use Positive Reinforcement when giving feedback... don't make it all about the individuals shortcomings. Empower Your Team: Delegating tasks or responsibilities not only shows you trust your team's skills but also encourages their own development. The sense of ownership they get from it often leads to better results. Show Appreciation: Recognize and reward good work. Simple acts of appreciation can go a long way in building a positive and trusting work environment. Stick to Your Values: Integrity is crucial. If your actions reflect your words, people are more likely to trust you. Active Listening: Take the time to listen to your team's concerns and ideas. This not only fosters trust but can also provide you with valuable insights. Follow Through: If you commit to something, do everything in your power to make it happen. This confirms that you're reliable, further building trust. Leadership isn't about pretending to have all the answers. Simon Sinek - "In leadership, the quickest way to lose trust is to pretend you have all the answers. The best way to build it is to prove you don't." #LeadershipTrust #BuildingTeams #TransparencyInLeadership #LeadershipDevelopment #EffectiveLeadership
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Nonprofit Executive Directors -- you've got to help your Board help you. Even the most high-functioning, engaged Board can't intuit your needs or help you in a vacuum. Some ideas to try: 💡 In your monthly operational updates, include a specific ask of specific committees, the whole board, and/or specific board members (one that is in line with their duties and responsibilities, of course). 💡Ask individual Board members where their sweet spot is when it comes to networking and fundraising -- maybe it's tabling at events, writing thank you cards, taking donors out for coffee, or even cold calling-on local potential brand sponsors -- and then give them the tools they need to succeed (training, donor pitch decks, social media toolkits, email templates, etc.) 💡When you encounter a major challenge, don't just try to muscle through it on your own -- tell the Board how they can help. Asking for help is part of strong leadership. And in the midst of all the 💩 coming out of the White House right now, a team effort is more important than ever. 💡Be open and transparent in your 1:1s with the Board Chair -- create a thought partnership with them. Hire a coach for joint coaching if this relationship needs strengthening or reinvigorating. 💡Be very clear and honest about what needs more budgetary investment, where you may have to go significantly over budget on expenses, etc. -- they cannot properly fulfill their duties or support you if you're always trying to paint a rosy picture to "keep them happy". 💡Aim to have a 1:1 with each Board member twice per year. Getting to know them (and they you) will better help you harness each other's strengths and interests and shore up each other's blind spots. 💡Thank your Board members regularly and authentically for their time and efforts, and tell them what is working and what have been the effects of their work. This will strengthen your relationship with them and help them better understand (and strategize on their own) where to invest their time and $$$.
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If You Want Volunteers to Be More Helpful With Fundraising, Don't Ask Them to Fundraise Don't ask them to fundraise from their peers, ask them to share: ▫️ Service goals not "strategic pillars" ▫️ Examples of how you intend to better serve the community not what you need ▫️ Concepts and ask for candid responses not hand out your campaign brochure ▫️ Conversations with your difference makers not the same old elevator pitch They can do that interpersonally or by hosting conversational events. Let's face it; most volunteers are not comfortable asking for money. The more you try to nudge them, the more support and collateral material they will ask for. That often leads to the best professional fundraisers being taken out the field to support the most reluctant volunteers. Those who actually are willing to ask for money and are reasonably effective at it, report that the chums they raise money from turn around a few months later and ask them to the same for their favorite organization. So if one of your volunteers raises 10 gifts of 10,000, he or she is asked by those ten donors to reciprocate. Every $100,000 raised costs that volunteer a $100,000 in quid pro quo giving. Wouldn't you rather that $100,000 be given to you? Ah, but if you ask volunteers to share the big ideas and service aspirations that most resonant with them, they become natural recruiters. They seek out kindred spirits who want to be a part of a movement and to make something happen. It won't set up a quid pro quo because those recruited will feel as if something was done for them rather than asked of them. At bare minimum the vetting of concepts by volunteers will serve as a good test marketing exercise that will help your organization see what does and doesn't resonate, allowing you to refine your key initiatives as you go. Asking for candid reactions to drafts of promising initiatives will open many more doors than fundraising requests - and build more communities of shared purpose.
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A few weeks ago, I was talking with an ED in my program who was running on fumes. She felt like she was carrying the entire organization on her back — fundraising, strategy, operations—and her board? Just… there. They showed up to meetings… They nodded along. But they weren’t ACTUALLY helping. They weren’t leveraging their networks. They weren’t stepping up as thought partners. They weren’t fundraising… And it left her feeling completely alone. The problem? She was treating her board like an audience instead of a team. Board disengagement usually isn’t about “bad board members.” More often, it’s about lack of clarity, expectations, and meaningful engagement. Here’s what I told her: Want your board to step up? Make it easy for them to engage. ✅ Clarify their role. If they don’t know what’s expected, they won’t engage. ✅ Shift meetings from updates to strategy. Stop reporting—start problem-solving. ✅ Show them their impact. Board members need to see how their involvement makes a difference. ✅ Be specific about support. Instead of “help with fundraising,” ask them to host cultivation events in their home. Remember: You don’t have to do this alone. Your board should be your biggest allies — how can you set them up to be what you need them to be?
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Asking board members to "just give or get $X" solves 0% of your fundraising problems. 8 better approaches that actually work: 1. Stop treating all board members the same: Create individualized engagement plans based on skills and networks 2. Replace "give/get" with "engage/connect": Measure relationship-building activities, not just dollars 3. Provide specific language for outreach: Most board members don't know what to say 4. Create "fundraising light" opportunities: Host small gatherings, make introductions, share content 5. Celebrate relationship milestones, not just gifts: New meetings and meaningful connections deserve recognition 6. Train on storytelling, not solicitation: Compelling stories open more doors than direct asks 7. Make it competitive (in a healthy way): Gamify outreach activities with team challenges 8. Share specific stories of impact: Give them emotional ammunition for conversations What's working with your board fundraising efforts?
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In my experience, trust isn’t just given, it’s earned through consistent, intentional actions. Trust is the bedrock of any high-performing team, and without it, collaboration and innovation suffer. Here are some key behaviors that build trust in action: 📣 Deliver on Promises: Always follow through on your commitments. Reliability and consistency in meeting deadlines and fulfilling obligations show your team they can count on you. 📣 Communicate Transparently: Open and honest communication fosters trust. Share information freely, admit mistakes, and keep your team informed about changes and decisions. 📣 Show Empathy: Understand and respect your colleagues' perspectives and emotions. Being genuinely empathetic and supportive strengthens relationships and builds trust. 📣 Give Credit Where It’s Due: Recognize and celebrate the contributions and achievements of others. Acknowledging the hard work and successes of your team members builds a culture of trust and mutual respect. 📣 Be Authentic: Be yourself and show vulnerability. Authenticity helps others see you as trustworthy and relatable, fostering deeper connections. 📣 Listen Actively: Truly listen to what others have to say without interrupting or judging. Active listening demonstrates respect and shows that you value their input. 📣 Maintain Integrity: Always act ethically and stand by your principles, even when it’s difficult. Integrity is a cornerstone of trust. What behaviors have you found most effective in building trust within your team? Share your experiences and insights below! ---------- Hey, I'm Kevin, I am the founder of KEVRA: The Culture Company and provide daily posts and insights to help transform organizational culture and leadership. ➡️ Follow for more ♻️ Repost to share with others (or save for later) 🔗 Visit kevraconsulting.com to learn more
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As a leader are you building trust with your team? Trust is the foundation of any high-performing team, and as leaders, it's our responsibility to foster an environment where trust can thrive. 🚀 So, how can we cultivate trust within our teams? Here are a few strategies to consider: 🤝 Lead by example: Demonstrate trustworthiness through your actions and decisions. Be transparent, honest, and reliable. Show integrity and consistency in your words and most importantly your actions. 🎯 Encourage collaboration: Create opportunities for teamwork, cross-functional projects, and knowledge sharing. Celebrate diversity of thought and encourage respectful debate to foster a culture of collaboration. 🗣️ Foster open communication: Establish regular channels for communication and actively listen to your team members. Create a safe space for honest feedback and be receptive to suggestions and concerns. 🙌 Recognize and appreciate: Acknowledge and celebrate the contributions and achievements of your team members. Provide constructive feedback and support their professional development. Genuine recognition goes a long way in building trust. 🌱 Nurture personal connections: Get to know your team members on a personal level. Show empathy, invest in their growth, and support their well-being. Building trust requires genuine connections beyond just work-related interactions. Remember, trust takes time to build, but it can be shattered in an instant. As leaders, it’s important to prioritize trust within our teams, recognizing it as a catalyst for success. With trust you can create an environment where collaboration, innovation, and growth flourish. 🌟 How are you establishing trust with your teams? #leadership #inspiration #trust