Slack Notifications

Slack notifications allow you to receive notifications in a selected Slack channel. For example, you can configure to receive a message whenever a new contact is detected or a new activity happens in your community. Pick a trigger, set a filter (e.g., only to trigger when the activity happens on Discord), and set it live.

Connect Slack notifications to your workspace

• Navigate to Settings (at the bottom of the lefthand navbar)

• Click the Automations view

• Click the Add automation button

• If you don't have the Slack app connected, click on the button Install app, which will redirect you to the integrations page to authorize the Slack app to your workspace

• In the Slack authorization screen, select the Slack channel where you want to receive the notifications

  
• You will be redirected back to the crowd.dev app if connecting was successful

Create a Slack Notification

• Navigate to Settings (at the bottom of the lefthand navbar)

• Click the Automations view

• Click the Add automation button

• Select Slack notification

• Next, you can choose a trigger - an event that will "fire" the notification. E.g, when a user stars your repo, crowd.dev will immediately send you a notification to a selected channel. There are two types of triggers:

  • A new activity trigger: This one fires when an activity happens that you specify, e.g., someone starred your GitHub repo

  • A new contact trigger: This one fires when a new contact is detected

• From the dropdown, select which type of trigger you want to receive notifications for

To specify a new contact automation

• Choose New contact joined your community

• Select a name for this automation

• From the dropdown, choose one or more platforms you would like to trigger this notification for

• Lastly, click Add Slack notification

To specify a new activity automation

• Choose New activity happened in your community

• Select a name for this automation

• From the dropdown on the left, choose one or more platforms you would like to trigger this notification for

• From the dropdown on the right, select the activity types you want to trigger the notification

• You also have the option to specify specific keywords that will trigger a notification, for example, you can choose to be notified whenever someone in Discord writes a message including the keyword "community"

• Lastly, click Add Slack notification