Assuming telin is a column name rather than the literal string, it should be quoted in backticks. If it is the literal string, then there is obviously no need to extract a substring from it. I suspect however, that it was the result of a PHP variable you pasted here after echoing out the full query, then it is correctly single-quoted.
Anyway, you will need to concatenate the SUBSTR() result onto the '%' via CONCAT():
SELECT * FROM `providers` WHERE `name` LIKE CONCAT(SUBSTR(`telin`,1,4), '%');
But better would be to use LEFT() to compare the first 4 characters of each:
SELECT * FROM `providers` WHERE LEFT(`name`, 4) = LEFT(`telin`,4);
'telin'? Does that come from a variable in PHP?