Why are custom error pages not working for 404 errors

Question

I have set up a page to handle errors that occur in a website I work on using web.config. I have used the customErrors section in web.config to do this, as described here

Here is the relevant section

  <customErrors mode="On" defaultRedirect="page.aspx?IDDataTreeMenu=357">
     <error statusCode="403" redirect="page.aspx?IDDataTreeMenu=357"/>
     <error statusCode="404" redirect="page.aspx?IDDataTreeMenu=357" />
  </customErrors>

This seems to work for all errors except 404. I just get the standard IIS 404 error when accessing a URL that doesn't exist.

What am I missing here?

This site is hosted on a shared server, so changing settings in IIS is not an option

Robert Harvey · Accepted Answer · 2009-11-20 00:37:41Z

1

Check with the ISP and see if they have a place where you can insert a reference to your own custom 404 page.

At Network Solutions they give you a control panel and a page where you can set this up.

answered Nov 20, 2009 at 0:37

Robert Harvey

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2 Comments

Sean Over a year ago

Surprisingly they don't have a control panel where I can change this sort of thing.

Joaquin Diaz Over a year ago

@Sean just to know, why is this closed? I'm facing the same error not being able to redirect in 404 http error to a custom error page. open ticket - stackoverflow.com/questions/72715261/…

Drew · Accepted Answer · 2010-09-07 16:20:24Z

0

    <httpErrors>
        <clear />
        <error statusCode="404" subStatusCode="-1" path="/404.asp" responseMode="ExecuteURL" />
    </httpErrors>

answered Sep 7, 2010 at 16:20

Drew

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