Unable to edit custom_field(Jira-Python)

Question

Unable to update fields for an issue in Jira-python.

When I look at the raw data in JSON. It is under:

{fields:{'customfield_10000':'some text'}

but when I tried:

issue.update(fields={'customfiled_10000':'edited'})

issue.update({'customfiled_10000':'edited'})

issue.update({fields:{'customfiled_10000':'edited'}})

issue.update(customfiled_10000='edited')

All gave me

response text = {"errorMessages":["Internal server error"],"errors":{}}

Tried added +"0000" in Client.py

data['started'] = started.strftime("%Y-%m-%dT%H:%M:%S.000%z")+"+0000" still not fixing the issue. Please Help~!!

New findings, when I create a new issue

issue= jira.create_issue(fields=root_dict)

and i can edit this issue oject using issue.update with no problem

However, when I get the existing issue using

issue = jira.issue('JRA-123')

editing this issue using issue.update gives me internal error.

Have you seen this? community.atlassian.com/t5/Jira-questions/… — s3bw
– s3bw, Commented Oct 24, 2017 at 23:33
yes, can create an issue, update comments fine. Only can not edit customfields. — Keith Zhen
– Keith Zhen, Commented Oct 25, 2017 at 0:37
issue = jira.issue("JRA-123") issue.update(description="ASFASFASD") is it how you get the jira object? — Keith Zhen
– Keith Zhen, Commented Oct 25, 2017 at 0:46

Lama · Accepted Answer · 2017-10-27 08:07:55Z

1

You have a typo in the update part customfiled should be customfield

issue.update({'customfiled_10000':'edited'})

answered Oct 27, 2017 at 8:07

Lama

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