This is your code:
Insert into booking
values ('EWKF2VN', 'Canada', TO_DATE(11/20/12,'DD/MON/YY'),
TO_DATE(1/10/18 4:00PM, 'DD/MON/YY HH:MIAM'),
TO_DATE(1/10/18 6:30PM, 'DD/MON/YY HH:MIAM'),
'B', 125.00, Booked, 'AC101', 8521169618
);
The value Booked is undeclared.
I would write this as:
Insert into booking ( . . . ) -- explicitly list columns here
values ('EWKF2VN', 'Canada', DATE '2012-11-20',
TIMESTAMP '2018-01-10 16:00:00',
TIMESTAMP '2018-01-10 18:30:00',
'B', 125.00, 'Booked', 'AC101', 8521169618
);
This lists the columns explicitly. And it uses the built-in keywords for providing date and timestamp constants.
TO_DATEshould be a character string. Enclose the values you've got in single-quotes and you're good to go. Best of luck.