I have a challenging problem I'm attempting to solve and could use your expertise in this matter.
I am attempting to replicate some reports in Access 2013 using queries that I otherwise get from the front-end application to a FootPrints Service Core 11.6 Database. I've completed queries and calculations to replicate most fields from the front end reports, except for the assignee information.
(Note: Assignee is the individual or [generally] teams that a ticket is assigned to for work, can be multiple [teams and individuals])
These assignees are listed out separately within an assignees table of FootPrints Database (See attached images). When the front end application generates reports it somehow groups together the individual and team assignee information in a particular way I'm unable to emulate (See Image). This is where I need your help!
I need to combine all the assignees (individual and team assignees) within a single field, grouped by the ticket number (mrID) they associate with.
So, where there is the following in the database
MrID | Assignee | Team
12345 | Bob Smith | Help Desk Tier 1
12345 | Jane Smith | Help Desk Tier 1
12345 | (Null) | Telecom
23456 | (Null) | Help Desk Tier 2
34567 | Chuck Norris | (Null)
45678 | (Null) | Help Desk Tier 1
45678 | (Null) | Help Desk Tier 2
45678 | (Null) | Networking
45678 | (Null) | Access Control
It should appear as 1 field, like this:
MrID | Assignees
12345 | Help Desk Tier 1: Bob Smith, Jane Smith. Telecom:
23456 | Help Desk Tier 2:
34567 | Chuck Norris
45678 | Help Desk Tier 1: . Help Desk Tier 2: . Networking: . Access Control:
As you can see in the above example, each team assignee is followed by a :, multiple team members (individuals) are seperated by ,'s, and multiple teams are separated by .'s
Following this convention Is there a way to mimic this process through the use of a query (or VBA if necessary) in Access?
Sincerely,
Kris




