OpenQA.Selenium.WebDriverException: 'Cannot click on element'

Question

I have this line of code.

driver.FindElement(By.Id("BCA-button")).Click();

This was working fine at 'home'.

I am using these libraries in C# Unit Test project.

using OpenQA.Selenium;
using OpenQA.Selenium.Chrome;
using OpenQA.Selenium.IE;

The same code stopped working in 'office' and gives this error.

OpenQA.Selenium.WebDriverException: 'Cannot click on element'

The only difference between my 'home' and 'office' environments are, I have bigger monitors in office and high speed internet.

Not sure, why these factors should affect this line of code. Same code was working yesterday in 'home' and it throws error in 'office' today.

Any thoughts ?

Here is another try.

Also why you need 2 drivers, are you testing it in IE and Chrome? if your testing it IE please remove Chrome. — stacktome
– stacktome, Commented Oct 10, 2019 at 20:16
Yes I can see the ID. I removed the Chrome driver. Still no luck. — Adam
– Adam, Commented Oct 11, 2019 at 0:43
Please make sure InternetExplorerOptions.IntroduceInstabilityByIgnoringProtectedModeSettings should be true and you should have same protected mode for all(internet, Local Intranet, Trusted site and Restricted Site). — Pankaj Devrani
– Pankaj Devrani, Commented Oct 11, 2019 at 9:13

Adam · Accepted Answer · 2019-10-11 03:15:26Z

1

I found the problem. If the screen resolution display settings, text size is not 100% (recommended settings) then "Selenium Web Driver" fails to perform the click event.

answered Oct 11, 2019 at 3:15

Adam

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Comments

KunduK · Accepted Answer · 2019-10-10 20:13:28Z

0

Induce WebDriverWait and ElementToBeClickable()

WebDriverWait wait = new WebDriverWait(driver, TimeSpan.FromSeconds(10));
IWebElement elebutton = wait.Until(ExpectedConditions.ElementToBeClickable(By.Id("BCA-button")));
elebutton.Click();

You need to import this library.

using SeleniumExtras.WaitHelpers;

answered Oct 10, 2019 at 20:13

KunduK

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1 Comment

Adam Over a year ago

I tried this. Same error. Added the snapshot. The same code was working yesterday. Do you think 'McAfee' plug-in will block the click event ? But still this was active always even at 'Home'.

lucas rshane · Accepted Answer · 2019-10-10 20:18:48Z

0

I think the best way is to use XPath. You can create a delay until XPath element is found.

answered Oct 10, 2019 at 20:18

lucas rshane

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3 Comments

Adam Over a year ago

It timed out after 10 seconds. Added snapshot.

lucas rshane Over a year ago

Can you send me the link and xpath?

Adam Over a year ago

I fixed by adjusting the display settings to 100% zoom level.

Pratik · Accepted Answer · 2019-10-10 20:57:34Z

0

Different ways of Clicking on Element is explained nicely here : Selenium Web Driver & Java. Element is not clickable at point (x, y). Other element would receive the click

I always use the 5th way when element.click() doesn't work even when the element is available and explicit wait is applied to element.

answered Oct 10, 2019 at 20:57

Pratik

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Comments

Agent Shoulder · Accepted Answer · 2019-10-11 09:22:01Z

0

The reason you are getting the exception:

OpenQA.Selenium.WebDriverTimeOutException: 'Cannot click on element'

Is that the WebDriver is waiting for the element, but cannot locate it before reaching the timeout limit.

Is there any other element wrapping or covering the element you are trying to click?

answered Oct 11, 2019 at 9:22

Agent Shoulder

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Salman Arshad · Accepted Answer · 2019-10-11 13:21:18Z

0

Try implicit wait

driver.Manage().Timeouts().ImplicitWait = TimeSpan.FromSeconds(50);

answered Oct 11, 2019 at 13:21

Salman Arshad

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