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Questions tagged [artificial-intelligence]

Questions about interactions with user interfaces, user interface states or data (or a combination of these) driven or generated by artificial intelligence, from a user-experience standpoint. Questions about artificial intelligence that are not relevant to user experience are off-topic on this site.

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Have you observed the influence of ChatGPT/Gemini on users’ mental models during your research?

Given the recent data on the adoption of ChatGPT, Gemini, and other generative AI tools, it appears reasonable to conclude that generative AI is actively influencing how people interact with digital ...
Stefano's user avatar
  • 841
1 vote
2 answers
83 views

What message to show user when he's exceeded his help-chatbot (secret) quota?

In my website we have a regular help chatbot, which works by sending the message to an AI API. We have to pay for each request, so an overeager user with many questions could cost us a lot of money. ...
Juan Perez's user avatar
1 vote
2 answers
195 views

UX for AI: Designing Around AI Behavior and Limitations

Any good resources on UX for AI tools? Looking for guidance on designing around AI behavior—not using AI to improve UX.
Donya Vafanejad's user avatar
0 votes
0 answers
54 views

UX ressonance testing methodology

I would like to know from a perspective of the community that understands AI much better than me if this idea I have makes any sense: UX Resonance is a non-invasive AI testing methodology that ...
Magalhães's user avatar
2 votes
3 answers
236 views

Designing to indicate AI assisted output [duplicate]

Since a lot of the LLM based AI tools are embedded in enterprise level software as well as publicly available apps, I am wondering if we have already gone past the point where it is practical or ...
Michael Lai's user avatar
  • 27.9k
0 votes
1 answer
89 views

Function of a button to get AI generated content

Well, this is something new for me: among the buttons to share a report from an online newspaper, the first one that appears is one that offers "Read the summary and glossary generated by ...
Danielillo's user avatar
  • 21.2k
1 vote
1 answer
118 views

AI recommendations - suggested flow

Let me set some context for my case, the dillema and then get to the actual question. Context We've been desiging a feature with a target customer of UX/CRO people. The feature fetches a lot of ...
gpelelis's user avatar
  • 2,002
2 votes
4 answers
640 views

How to prototype an LLM / a chatbot?

I am currently doing a UX research project about a potential LLM. As a UX Designer, I am used to creating prototypes (e.g. in Figma) in order to evaluate the visual concept before it is going into ...
Michael Schmidt's user avatar
5 votes
2 answers
491 views

Any trends or examples of how to distinguish between AI and human generated content?

With a lot of AI generated content populating the Internet and its growing presence, it seems socially responsible for individuals, businesses and organizations to provide some disclaimer about the ...
Michael Lai's user avatar
  • 27.9k
5 votes
2 answers
144 views

Are AI-generated newscasters an example of skeuomorphism?

Channel1.ai generates authentic-looking "newscasters" to deliver stories. None of the newscasters are real people, but they look and act like real newscasters. This is not an embedded video, ...
Izquierdo's user avatar
  • 13.2k
4 votes
4 answers
1k views

Are there any UX reasons for ChatGPT staggering replies word by word?

I am not a machine learning or artificial intelligence specialist by any stretch. I don't know how the back-end or programming does any of its stuff, and how it generates responses to send back to ...
Arkan Tanriwa's user avatar
-1 votes
1 answer
100 views

How to integrate AI assistance to a regex entry field?

I've got an existing app where users can enter regex expressions that they'd like to match against text to create a "trigger". Players can also add code to these triggers that will get ...
Vadim Peretokin's user avatar
1 vote
1 answer
225 views

How to avoid the bandwagon effect on users?

Users in a target audience are likely to experience the bandwagon effect because they rely on others' assessment of information. In some domains [1], it is expected that some users are less likely to ...
Francisco Maria Calisto's user avatar
0 votes
2 answers
185 views

How should an app clarify that you can choose the outcome size only during the first 2 of the 4-step process?

I am working on an app that synthesizes long texts, articles, essays. You paste in the text and the system starts synthesizing. You can choose a size or length for the final format, say Short, Medium, ...
Giulio's user avatar
  • 170
1 vote
1 answer
663 views

What's the best control to toggle between three states?

Background I have a list of statements that make up a definition. In this case it's for healthcare so its attributes about a person. Currently, we have a checkbox to allow someone with the knowledge ...
Bryce Howitson's user avatar
6 votes
6 answers
426 views

Should a retail web-site always return the same items for identical searches made by different users?

We supply a large number of products for purchase through our web-site. There is a new initiative to apply a third-party AI product to hijack searches to return products based on both the search term ...
cloudsafe's user avatar
  • 113
34 votes
11 answers
18k views

What is the color of artificial intelligence? [closed]

What is the color of artificial intelligence, or the color which represents AI in the eyes of general public? What is the reason for that? Is there any sociological research on this or related topics?...
Jurijs Kovzels's user avatar
2 votes
2 answers
238 views

Ask users if data is True Positive or False Positive

I'm currently working on a system that manages big data and has a classification AI. However, the AI is not yet optimally trained, and I would like to gather some True Positive (TP) and False Positive ...
João Provin's user avatar
2 votes
2 answers
249 views

How to design chatbots with the right level of human-like characteristics

The 'uncanny valley' is a known phenomena when it comes to designing robots with human-like features and traits. However, as a previous question suggested, there is not much work done in this area of ...
Michael Lai's user avatar
  • 27.9k
1 vote
1 answer
142 views

QA a Chat Bot Relating to UX/CX [closed]

I've been tasked with checking over a chat bot from a UX/CX perspective. This is the first time I've looked a chat bot from this point of view. What can I do a heuristic analysis and UX baseline ...
sclarke's user avatar
  • 1,905
4 votes
1 answer
302 views

Applications of AI/ML in UX

I've been tasked with looking into potential uses of AI/Machine Learning in our UX department. So far I've found AI that learns users behavior from analysing their patterns of use around the site then ...
sclarke's user avatar
  • 1,905
3 votes
1 answer
138 views

Conversational interface more prominent due to improvement in AI or sub-optimal touch/gesture design on mobile devices?

I have been thinking about whether conversational interfaces are becoming more common due to the fact that we haven't really solved the problem of the small viewing area on mobile devices conflicting ...
Michael Lai's user avatar
  • 27.9k
0 votes
1 answer
255 views

The 'uncanny valley' of artificial intelligence in an interface

It took a while before the research and discussion around human intelligence evolved from the basic IQ based testing and evaluation to what is now a multi-dimensional view of intelligence from aspects ...
Michael Lai's user avatar
  • 27.9k
9 votes
2 answers
343 views

How do people react to voice commands in AI?

I'm looking for documentation on how people react to talking to an artificial intelligence system like, say, Siri (especially now that iOS6 has dictation). How 'comfortable' is it to use voice ...
Yisela's user avatar
  • 3,089