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I am making following Jira Issue Search Rest API call to fetch all the issues in a project having 1 or more issuelinks from my Jira instance and I am using pagination for collecting all issues from a project using startAt index query Param

{Jira_Instance_URL}/rest/api/2/search?jql=project={ProjectKey} AND issueFunction in hasLinks()&fields=issuelinks&startAt=0&maxResults=-1

My Jira instance is having huge number of issues. When I am getting into a project "XYZ". It is having around 30,000 issues and I am looping over after getting 1000 issues at a time.

The Jira Issue Search Rest API is giving following exception after lopping over around 20,000 issues:

2022-11-10 13:23:41 [http-nio-8081-exec-1] ERROR JiraIFAppender - Error occured while fetching issues keys and issuelink ids for XYZ due to I/O error on GET request for "https://localhost:8080/rest/api/2/search": Read timed out; nested exception is java.net.SocketTimeoutException: Read timed out

Because of which I am not able to fetch all the issues in that particular project.

Can anyone please guide on how to resolve the above exception.

Thanks & Regards,

Preethi H R

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  • You need to try to increase the timeout of the socker connection. Commented Nov 10, 2022 at 8:16
  • Hi, current timeout is set to 5min. I have also tried with 10 minutes but still it is failing. Commented Nov 10, 2022 at 8:44
  • Then in this case, it might be the server killing the connection. I suggest you use pagination if available Commented Nov 10, 2022 at 8:45
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